How to Order

To place an order please email us at or call us at (917) 573-3117. Or please visit one of our fine retailers which can be found on our dealers page.

Payment Methods

We accept payment via personal check, money order, major credit cards or through Paypal.

In stock orders are usually paid in full. Custom orders over $1000 may be split into 2 payments (50%/50% +s&h). Amounts over $1000 and paid by online payment are subject to a 3% processing fee. (ie. $1300 order, $300 subject to 3% total billed $1309).

Lead Times

Lead time varies and is largely based on production run status and position. Orders are typically fullfilled between 6-10 weeks but range from 4 -16 and there is no guarantee on custom order lead times, but we will keep you updated along the build process. Custom orders with woods designated as D or D+ are quoted with estimated prices. Market prices on these exotic lumbers will reflect in the adjusted price at time of lumber aquisition. We try our best to quote you the most accurate price possible, but due to the volatile nature of the exotic market there are occassionally adjustments. Lead times on ultra-exotic materials can be significantly longer.

Custon Head-Shell Orders

Custom Head-Shell orders typically require you to send us your amp head. There are 3 basic options for fitting.

1. Preferred - Send us your head and when the project is done we'll send it back to you ready to go, along with your old head-shell (if you choose).
2. 2nd Best - Send us your head, and we'll blue print the measurements we need and then send your original head back to you. When the shell is complete it will be sent to you and you assemble it.
3. Least preferred - We'll tell you what numbers we need and you provide us with the measurements as precisely as possible, as well as photos. While this is clearly the easiest route for the player, we cannot guarantee a perfect fit because you are providing the numbers. If you're very comfortable with a ruler and have one that measures in 32nds this can work for you.

We also are able to fit certain brands and model amps standard, in which case fitting is not necessary, we can install your amp for you if you send it to us or you can do it yourself if you choose.

Return Policy

Only in stock inventory deposits are refundable. Once you have taken delivery of a cabinet it is not returnable, except in the conditions described below. There are no refunds for custom orders, once the build has begun you are responsible for the balance. There are also no refunds for run place holder deposits. Balances more than 30 days overdue may be subject to penalty.

Our products do not leave the shop unless they pass final inspection. In the extremely rare event a workmanship defect is discovered by the customer we will work with them to either repair or replace the cabinet, if for some reason a return is agreed to, the customer will be issued a refund minus all shipping costs and a 20% restocking fee. If you purchased your cabinet through one of our dealers the cabinet is subject to that dealer's return policy and you must go through them.